Der Fachverlag für Wissenschaft und Hochschule
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Abstract: This article presents the process of transforming Heidelberg University of Education into an authentic and agile institution, using the university as a case study. The starting point for this process was a set of socio-political, demographic and economic challenges that necessitate the university’s further development, differentiation and future viability. Key concepts in this context…
Abstract: This article explores the requirements for a process-oriented quality management system (QMS) at German higher education institutions and examines the potential of artificial intelligence (AI), particularly large language models (LLMs) like ChatGPT, to support process modeling and quality assurance. It addresses the growing importance of data-driven management systems amid increasing regulatory demands, rising process…

Der Fachverlag für Wissenschaft und Hochschule
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